Privacy Policy

Last updated: October 11, 2026

This Privacy Policy explains how Studio Mamalys (“we”, “us”, or “our”) handles information in connection with our apps, games, and related digital content.

Studio Mamalys is an independent digital studio creating narrative apps, games, and digital experiences.

1. Scope

This Privacy Policy applies to apps, games, and related digital content distributed by Studio Mamalys.

Enchant Link: Star Ledger

Star Ledger verifies purchases through Apple’s StoreKit on the device; it does not send purchase identifiers to a Studio Mamalys verification server. Verified access and gameplay saves remain on the device. A confirmed refund or revocation can withdraw paid access without deleting gameplay saves. User-initiated backup export and import does not include purchase entitlement.

Star Ledger does not use the support relay described below for Vanishing Lore. Its support action opens the operating system’s email composer with a report containing app, operating-system, language, and purchase-status diagnostics. You can review, edit, or cancel this email; Studio Mamalys receives it only if you choose to send it. Reports are not sent automatically.

Star Ledger has no advertising, tracking, third-party behavioral analytics, game account login, or Studio Mamalys cloud save.

2. Information You Choose to Provide

Our apps do not require account creation. If you choose to submit an in-app support form, we may receive your message and any information you choose to include.

In Vanishing Lore, a submitted support report also includes app version, build number, platform, operating-system version, selected language, device model, a randomly generated installation identifier, recent in-app action, issue category, and purchase-support context. Do not include passwords, payment-card details, or other sensitive personal data in a support message.

3. Purchase Verification

Purchases are processed by Apple or Google under their own terms and privacy practices. Studio Mamalys does not receive or store your full payment-card details.

To confirm a one-time content unlock, Vanishing Lore may send the platform, product identifier, app identifier, store transaction identifier or purchase token, and store environment to a Studio Mamalys verification service. The service checks the transaction with the relevant platform and returns a time-limited entitlement token. This information is used only to verify, restore, protect, and troubleshoot access to purchased content.

4. Local Device Data

Vanishing Lore stores data needed to operate the game locally on your device, including:

SavePack export and import is initiated by the user and does not include purchase entitlement. Diagnostic gameplay events are stored locally and are not sent automatically as behavioral analytics. They may be included only when the user deliberately copies or submits a support report.

5. Vanishing Lore Support Relay

When you choose to send an in-app support report in Vanishing Lore, it is transmitted to a Studio Mamalys relay and delivered to the Studio Mamalys support mailbox. The information is used to handle support requests, investigate technical or purchase issues, prevent abuse, and improve product quality. If the relay is unavailable, the app can prepare a report for you to save or copy; copying alone does not transmit it.

6. Analytics, Advertising, and Other Device Data

Vanishing Lore does not use advertising SDKs, cross-app tracking, or third-party behavioral analytics. It does not intentionally collect precise location, contacts, photos, microphone recordings, or other personal content. Platform operators may process purchase, download, crash, and store information under their own policies and settings.

7. Sharing and Service Providers

We do not sell personal information.

Information may be processed only as needed by:

8. Data Retention

Locally stored game and entitlement data remains on the device until removed by the user, app reset, or uninstallation, subject to platform backup behavior. Support correspondence may be retained for as long as reasonably necessary to handle the request, maintain support records, prevent abuse, and meet legal obligations. Purchase-verification identifiers and operational security logs are retained only for as long as reasonably necessary to verify and protect entitlement access.

9. Children’s Privacy

Our apps are not directed to children under the age at which parental consent is required under applicable law unless specifically stated otherwise.

We do not knowingly collect personal information from children beyond information you choose to submit through a support request.

10. International Users

Our apps may be distributed globally through platform operators. Your use of those platforms may also be subject to the privacy policies of Apple, Google, Microsoft, or other relevant providers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised “Last updated” date.

12. Contact

For questions about this Privacy Policy, use the in-app support form or follow the current instructions on our Support page.